FAQ's

 

Where are your perfumes made?

Our perfume oils are blended in the perfume capital of the world, Grasse South of France & lovingly bottled in Northern Ireland.

Are your products vegan?

Our range is vegan apart from STORIES Nº.02. It contains an element of honey from bees. We aim to be 100 per cent vegan by 2023.

Are your products cruelty free?

Yes we do not test on animals or use any third parties who test on animals.  
We do not sell to any country which requests animal testing.


Are your products unisex?

Yes, STORIES Parfums is a gender-inclusive brand, and worn by both men and women alike who appreciate luxurious fine fragrance.


What do the numbers on the perfumes mean?

Our STORIES are numbered and not named to remove any preconceptions that we may have around notes and ingredients. Due to her own discovery whilst learning the art of perfumery, STORIES Founder, Tonya Kidd-Beggs found that we all have learned behaviours around our sense of smell.  Her own experience being so powerful she developed a passion to teach others how to develop their sense of smell and connect the aroma with their own story.  Therefore, she focus' on emotion and memory over notes. 

What to try:  Spritz on your skin first BEFORE you familiarise yourself with the perfume profile.  Be aware of your own scent story emerging through colour, shape, feeling and memory.

Do you do refills?

Yes we offer refills for each Eau de Parfum.  We will organise collection and redelivery.  We offer a perfume duo with pipette, allowing you to refill from the comfort of your home.  We are committed to sustainability and will continue do adapt and grow our refillable range with all new product development.

What is the Sustainable Outlet?

Sustainability has been at the core of our brand since the outset. We introduced new sustainable perfume packaging and did not want the original perfumes to go to landfill so we have given our customers the opportunity to purchase the perfumes at a lower price. The juice remains the same quality, it is only the packaging that is different.

Who owns STORIES Parfums?

STORIES is an independent brand owned by Northern Irish entrepreneur, Tonya Kidd-Beggs.

Who curates the perfumes and bodycare?

All our perfumes are blended by hand by our Founder, Tonya. Our Hand & Body collection is a bespoke formulation hand crafted by Tonya.

How should I store my fragrance? 

Please see our tips page here.  If stored correctly our fragrances will continue to age perfectly in their bottle. Much like a fine wine, but it needs to be stored correctly.

How can I pay for my order?

We accept payments via PayPal, Clearpay, Klarna and all major credit and debit cards.

Do you offer refunds?

Please see Refund Policy here for more information.

Where can you buy?

You can shop online with us or in person or at one of our accredited stockists.

How do I know my products are authentic?

If your product has been purchased from our website, or one of our accredited stockists, then your fragrance will be authentic. We cannot take responsibility if you purchase our fragrances from any second hand or unauthorised source.

Why is the perfume not clear?

Due to our extensive use of natural ingredients and high concentrations, you will find a small amount of sediment in our fragrances. This is completely natural and occurs in compositions like wood oils, resins, balsams and even some synthetic materials can leave sediment in a blend.

Global Regulations

Our products comply with global legislation for the safety of our all our customers.

Do you offer a bespoke service?

Yes. Tonya is a Cosmetic & Fragrance Consultant within the beauty & fragrance industry, specialising in perfumery, beauty, and storytelling. If you would like to enquire about consultancy or our bespoke service email customercare@storiesparfums.com