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DELIVERY
COVID-19 UPDATE
During these unprecedented times, we would like to assure you that www.storiesparfums.com remains open for business as usual. As the situation develops we will keep you informed if this changes. Our delivery service is Royal Mail, DPD & DHL Express (country dependent) and are operating as normal. They have implemented some special measures to help keep their staff and you safe. Contactless delivery is now their standard process and you will not be asked to sign handheld units.
Also please be aware due to the global pandemic, order shipments may take longer than usual. We continue to work hard to deliver your order to you on time and keep these temporary changes to a minimum. We thank you for your patience and understanding during these times.
All other terms and conditions under our delivery and returns policy apply.
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Standard shipping is free in UK for all orders over £60.
Express shipping is available for orders made before 11am.
Normal Delivery options (orders placed Monday to Friday excluding Bank Holidays)
All our deliveries are a tracking service and will require a signature.
IRELAND DPD - Free Delivery over £60
| United Kingdom |
|||
|---|---|---|---|
| ROYAL MAIL Standard Track & Signed | £60.00 and up | Free |
|
| ROYAL MAIL Standard Track & Signed | £0.00–£59.99 | £5.00 |
|
| Royal Mail Special Delivery Guaranteed by 1pm | £0.00 and up | £10.00 |
|
| Royal Mail Special Delivery Guaranteed by 1pm® with Saturday Guarantee | £0.00 and up | £13.00 |
|
| Royal Mail Special Delivery Guaranteed by 9am | £0.00 and up | £25.00 |
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| Royal Mail Special Delivery Guaranteed by 9am® with Saturday Guarantee | £0.00 and up | £27.00 |
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STORIES Parfums offers different shipping options depending on your location, including standard and express deliveries.
Fragrance is a restricted item so will reflect courier. For any further questions or requests concerning your order and its delivery, please contact our customer service on customercare@storiesparfums.com
EUROPE: £20.00 DHL EXPRESS
USA & Rest of World: £35.00 DHL EXPRESS
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Free standard delivery (UK & IRELAND ONLY) is available for orders of up to 2 items of any 2ml sample Eau De Parfum. Samples to Europe and Rest of World will be calculated at checkout.
If you have any questions about your order, contact our customer care team