Welcome to The Fragrance Club
Two ways to make STORIES part of your routine. Subscribe, and your fragrance, bodycare and home scent arrive on your schedule, with member pricing on every order. Or join Rewards, and every order earns points towards credit on a future order or a complimentary STORIES gift. Join both, and they work together.
TWO WAYS TO JOIN
01
SUBSCRIPTION
Members save on every order, for as long as you stay.
Your STORIES, delivered on your schedule.
- Member pricing on every order, for as long as you subscribe
- Choose your delivery frequency, and change it whenever you like
- Pause, swap or cancel at any time
- No fees, no commitment
02
REWARDS
Members are rewarded on every order.
- 1 point for every £1 you spend
- Redeem points for credit on a future order, or a complimentary STORIES gift
- 50 points on your birthday
The Fragrance Club benefits
Rewarded on every order, in gifts and future orders
100 points when you introduce a friend
50 points on your birthday
Member pricing when you subscribe
Refer a friend
Share the house you love. Introduce a friend to STORIES and they will receive a £10 credit towards their first order of £45 or more. Once it ships, 100 points land in your account to spend on your next order. The people who discover STORIES tend to do it through someone they trust — this is our way of thanking you both.
Need help?
Frequently Asked Questions
Rewards is the points side of The Fragrance Club. You earn points when you order, review, introduce a friend or return a bottle to refill, then redeem them for credit on a future order or a complimentary STORIES gift.
Anyone with an account is automatically enrolled.
When you create an account, order, leave a review, introduce a friend, return a bottle to refill, follow STORIES on Instagram, and on your birthday. Every way to earn, and how many points each is worth, is listed under Earn Points above.
Sign in to your account and your balance appears in the Rewards section of this page.
Choose a reward in the Rewards section above and you'll receive a code to use at checkout. Credit applies to orders of £45 or more and is valid for six months from the day you redeem it.
No, there is no limit.
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
Most points appear within a few minutes. Points for introducing a friend or returning a bottle to refill are confirmed after a 14-day holding period. If anything is still missing after that, contact customercare@storiesparfums.com.
Not directly — redeem your points for a reward first. You'll receive a code to apply at checkout.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenrol you and you will lose any points you have accrued.
Just contact us and we'll re-enrol you. However, your point total will begin from zero.
Please contact us via email at customercare@storiesparfums.com.