SHIPPING & DELIVERY
Shipping & Delivery
STORIES Parfums is an independent luxury fragrance house. Each order is carefully prepared and dispatched from our headquarters.
United Kingdom & Ireland
Complimentary Shipping on all orders
Delivered via DPD Premium (1–2 working days)
All deliveries are tracked and require a signature upon arrival.
British Isles (Guernsey, Jersey, Isle of Man)
Shipping: £25
Delivered via DHL Express.
Europe
Shipping: £25
Delivered via DHL Express.
United States
Orders over £175: £95
Orders under £175: £50
Delivered via DHL Express.
Rest of World
Shipping: £95
Delivered via DHL Express.
Important Information
Fragrance is classified as a restricted item, requiring specialist handling and courier services. We are continuously working to improve accessibility and delivery options across all regions.
Order Processing
Orders are processed Monday to Friday
Order cut-off time: 11am (UK time)
Orders placed after this time will be processed the next working day
Return to Refill
As part of our commitment to circular luxury, our Return to Refill service includes complimentary collection and refill.
We’ll arrange to collect your bottle, refill it at our headquarters, and return it to you.
We simply ask that you cover the cost of shipping it back to you.
Customer Care
For any delivery queries, please contact customercare@storiesparfums.com