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SHIPPING & DELIVERY

Shipping & Delivery

STORIES Parfums is an independent luxury fragrance house. Each order is carefully prepared and dispatched from our headquarters.

United Kingdom & Ireland

Complimentary Shipping on all orders

Delivered via DPD Premium (1–2 working days)

All deliveries are tracked and require a signature upon arrival.

British Isles (Guernsey, Jersey, Isle of Man)

Shipping: £25

Delivered via DHL Express.

Europe

Shipping: £25

Delivered via DHL Express.

United States

Orders over £175: £95

Orders under £175: £50

Delivered via DHL Express.

Rest of World

Shipping: £95

Delivered via DHL Express.

Important Information

Fragrance is classified as a restricted item, requiring specialist handling and courier services. We are continuously working to improve accessibility and delivery options across all regions.

Order Processing

Orders are processed Monday to Friday

Order cut-off time: 11am (UK time)

Orders placed after this time will be processed the next working day

Return to Refill

As part of our commitment to circular luxury, our Return to Refill service includes complimentary collection and refill.

We’ll arrange to collect your bottle, refill it at our headquarters, and return it to you.

We simply ask that you cover the cost of shipping it back to you.

Customer Care

For any delivery queries, please contact customercare@storiesparfums.com