How to Refill Your Eau de Parfums
WE ARE DELIGHTED TO OFFER YOU TWO OPTIONS ON HOW TO REFILL YOUR STORIES EAU DE PARFUM
Support our commitment to Reduce, Reuse and Recycle
HOW TO RETURN FOR REFILL
We are delighted to offer a refill service for your STORIES Parfums bottles, helping you embrace luxury sustainably while saving 20%.
UK & Northern Ireland
We will arrange a complimentary collection by our designated courier.
Republic of Ireland
As Royal Mail cannot collect from ROI, we kindly ask you to return your empties to:
STORIES Parfums, 4 Glenford Way, Newtownards, Co. Down, BT23 4BX
We will reimburse your shipping costs upon receipt.
Steps to Return Your Bottle for Refill
1. Purchase your refill of choice and enjoy 20% savings.
2. Ensure you select the correct size and scent to match your returning bottle.
3. Once your order is complete, we will email you to request suitable time for collection, complimentary pre-paid returns label will be attached by couier.
4. Please ensure your bottle is returned with its cap, neck, and spray intact.
• Securely attach the returns label to the front of your package.
• If possible, return the bottle in its original STORIES perfume box.
5. Once received and refilled, your replenished fragrance will be shipped via Track & Trace Delivery.
Please allow up to 5 working days for the refill process, our opening hours are Monday - Friday 9am-5pm.
T&Cs apply.
At STORIES Parfums, we are passionate about beauty without boundaries, pioneering a new niche where luxury and sustainability go hand in hand.
If you have any question please just contact us from our homepage on live chat.