STORIES Rewards
SIGN UP HERE
Join to start earning STORIES points now
Sign up to STORIES Rewards to begin earning loyalty points with every online order you place at STORIES Parfums.
Redeem your points for money off your next STORIES order, or for complimentary pieces from the range.
HOW IT WORKS
| Activity | Points Earned | Details |
|---|---|---|
| Create an Account | +50 | Begin earning with STORIES Rewards |
| Make a Purchase | 1 point per £1 | Earn points on every online order |
| Refer a Friend | +100 | When your friend makes their first purchase |
| Leave a Product Review | +25 | Help others discover their scent story |
| Birthday Gift | +50 | Celebrate your special day with STORIES |
REDEEM YOUR POINTS
| Points Needed | Reward |
|---|---|
| 175 Points | 5% off your next order |
| 350 Points | 10% off your next order |
| 525 Points | 15% off your next order |
| 1,250 Points | STORIES Parfums Natural Canvas Tote Bag |
| 1,750 Points | STORIES Nº.01 Hand & Body Wash 60ml |
FAQs
What is this?
This is our way of showing our appreciation. You'll earn points for activities on our site, like referrals and purchases, and redeem them for rewards: money off your next order, or a complimentary piece from the STORIES range.
Who can join?
Anyone with an account is automatically enrolled.
How do I earn points?
You can earn points for all sorts of activities, including referring friends and making purchases. To see all the ways you can earn points, click the Earn Points tab in the menu.
How do I view my point balance?
Your point balance is on every page in the top bar.
How do I redeem my points?
Select the tab called Redeem Points. Here you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can.
What do the 'approved', 'pending' and 'cancelled' statuses mean?
- Approved: These points can be redeemed on rewards immediately
- Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
- Cancelled: These points will not be added to your account — for example, if a purchase is cancelled or returned
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points.
Can I use my points during checkout?
Not directly — redeem your points for a reward first. You'll receive a code to apply at checkout.
How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Where can I report a problem or give feedback?
Please contact us via email at customercare@storiesparfums.com.