When you purchase a 100ml bottle, you receive a complimentary 1.5ml sample to test the fragrance. If you decide the scent isn’t for you, you can return the sealed, unopened 100ml bottle within 14 days for a refund.

No. To be eligible for a return, the 100ml bottle must be sealed and unopened.

Yes, customers are responsible for the cost of return shipping.

Once we receive and inspect your return, refunds are processed within 7-10 business days.

STORIES Parfums is not liable for lost or damaged return shipments. We recommend using a trackable and insured courier service.

No, we only offer refunds. If you’d like a different fragrance, you may place a new order.

Getting a fix of your favourite STORIES products has now never been easier with our subscription program. The convenience of automatic scheduled deliveries means you just have to sit back and relax as you enjoy your order coming straight to you. PLUS, you will save 10% on the product/s you have a subscription for. Explore more information here.

Once you have placed your first subscription order, you will receive access to the customer portal via email. In the customer portal you will have access to alter different elements about your subscription.

Yes, in your subscription customer portal you will find a tab called 'Manage Subscriptions' - here you will be able to select one of the other subscription frequency options to suit you.

From the customer portal you have access to reschedule a delivery or skip a shipment. You can also update any billing or delivery information under the 'Address & Payment Details' tab.

Yes, you can swap out a product for another of your choosing through the customer portal.

You are free to cancel your subscription at any time. Simply cancel through the customer portal or contact us at: customercare@storiesparfums.com

Our perfume oils are blended in the perfume capitol of the world, Grasse, in the South of France and lovingly bottled in Northern Ireland.

Our range is vegan apart from STORIES Nº.02 which contains an element of honey from bees. We aim to be 100% vegan in the near future.

Yes, we do not test on animals or use any third parties who test on animals either. We also do not sell to any country which requires animal testing.

Yes, STORIES Parfums is a gender-inclusive brand, worn by both men and women alike who appreciate luxurious fine fragrance.

Our STORIES are numbered and not named to remove any preconceptions that we may have around notes and ingredients. Due to her own discovery whilst learning the art of perfumery, STORIES Founder, Tonya Kidd-Beggs found that we all have learned behaviours around our sense of smell.  Her own experience being so powerful she developed a passion to teach others how to develop their sense of smell and connect the aroma with their own story.  Therefore, she focus' on emotion and memory over notes. 

What to try:  Spritz on your skin first BEFORE you familiarise yourself with the perfume profile.  Be aware of your own scent story emerging through colour, shape, feeling and memory.

Yes, we offer refills for each Eau de Parfum.  We will organise collection and redelivery.  We offer a perfume duo with pipette, allowing you to refill from the comfort of your home.  We are committed to sustainability and will continue to adapt and grow our refillable range with all new product development.

Sustainability has been at the core of our brand since the outset. We introduced new sustainable perfume packaging and did not want the original perfumes to go to landfill so we have given our customers the opportunity to purchase the perfumes at a lower price. The perfume remains the same quality, it is only the packaging that is different.

STORIES is an independent brand owned by Northern Irish entrepreneur, Tonya Kidd-Beggs.

All our perfumes are blended by hand by our Founder, Tonya as well as our Hand & Body collection which is also a bespoke hand crafted formulation.

Please see our tips page here.  If stored correctly our fragrances will continue to age perfectly in their bottle. Much like a fine wine, but it needs to be stored correctly.

We accept payments via PayPal, Clearpay, Klarna and all major credit and debit cards.

Please see Refund Policy here for more information.

You can shop online with us directly online here on our website or in person or at one of our accredited stockists.

If your product has been purchased from our website, or one of our accredited stockists, then your fragrance will be authentic. We cannot take responsibility if you purchase our fragrances from any second hand or unauthorised source.

Due to our extensive use of natural ingredients and high concentrations, you will find a small amount of sediment in our fragrances. This is completely natural and occurs in compositions like wood oils, resins, balsams and even some synthetic materials can leave sediment in a blend.

Our products comply with global legislation for the safety of our all our customers.

Yes. Tonya is a Cosmetic & Fragrance Consultant within the beauty & fragrance industry, specialising in perfumery, beauty, and storytelling. If you would like to enquire about consultancy or our bespoke service email customercare@storiesparfums.com